Terms & Conditions

  1. Contracting party
    Your subscription contract will be fulfilled by Clear Media Limited, a company registered in England and Wales under registered number 03299769 whose registered office is at 20 Orange Street, London WC2H 7EF, together with its agents and sub-contractors.
  2. When the subscription contract is formed
    When you click 'Submit Order' to submit your order online, or you fax, post or telephone us with details of your order, you are making an offer to take out a subscription which if accepted by us, will result in a binding contract. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.
  3. Right to refuse orders
    We reserve the right not to fulfil and to cancel orders:
    3.1 in the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price;
    3.2 if we are unable to obtain payment authorisation from the issuer of your payment card.
  4. Delivery
    We will deliver the magazines to the address you notify to us when you place your order. Orders purchased for yourself will start with the next available issue - please allow up to 12 weeks for delivery. You agree that we will not be responsible for failure to deliver the magazines if you have supplied us with an incorrect address. We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you we do not receive correct address details.
  5. Delay in delivery and non-delivery
    We will not be liable to you for any delay in delivery or non-delivery of magazines in the following circumstances:
    5.1 where the issuer of your payment card refuses to authorise payment to us;
    5.2 where such delay or failure is due to circumstances beyond our control or the control of our sub–contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.
  6. Cancellations and refunds
    6.1. Where a minimum term of 12 months is advertised cancellations are not permitted until the end of this initial period and we will not issue you a refund. Should you wish to cancel after the minimum term, please contact our customer care team in writing (see contact details below).
    6.2. For all other subscriptions or after the minimum term of your subscription, you may cancel your subscription contract at any time by notifying our customer services team in writing. See contact details below. We will refund you the cost of the issues not yet issued to you at the time you notify us of your wish to cancel.
    6.3. Credit card refunds: please note that all credit card refunds will be issued in sterling. Your Credit card company will convert the sterling amount into your local currency and may charge an additional fee for completing the transaction. If you have any queries about credit card refunds please contact subscribe@minervamagazine.com.
  7. Price information
    Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line. Prices quoted on screen include delivery charges and taxes (where applicable). You either make a one-off payment for a one, two or five-year subscription or make ongoing direct debit payments. If you make ongoing direct debit payments we reserve the right to increase our prices at any time after the first year of your subscription has elapsed and will notify you in writing with 10 days notice of any such price increase. Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will inform you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.
  8. Credit card payment
    If you are under 18 or are not using your own credit/debit card to pay for the subscription, you must ask the permission of the credit/debit card holder before entering the payment details. By clicking 'Submit' you are confirming that you have obtained the express prior permission of the credit/debit card holder.
  9. Liability
    Our liability to you in the event of magazines being lost in despatch shall at our discretion, be limited either to replacement of the missing issues or refund of the cost of the missing issues. To the extent permitted by law we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents. These Terms and Conditions do not and shall not affect your statutory rights as a consumer.
  10. Third party rights
    A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or rely upon any provision of them.
  11. Use of personal information
    We use the personal and transactional information (eg name, address, e-mail address, credit card details) you supply to us in order to fulfil your subscription order. On the online order form we will ask you about receiving details of our products and services and/or those of third parties which may be of interest to you. You should tick the relevant boxes to indicate whether or not you wish to receive such information.
  12. Unauthorised access to personal information
    Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use
  13. Variation
    These terms and conditions are subject to change.
  14. Subscription rates in $ and €
    The prices quoted are an approximate figure. All credit cards will be debited in Pounds Sterling by your bank or building society on behalf of Minerva. Your bank or building society may apply a different exchange rate to that applied by Minerva to convert the Pounds Sterling amount to your local currency and/or charge an additional fee for the transaction. If you have any queries about the prices charged by Minerva in connection with this subscription promotion, kindly contact subscribe@minervamagazine.com.
  15. Subscription gifts
    15.1 From time to time Minerva will run subscription offers on its titles for new subscribers which may include incentive gifts. These gifts will not be available for magazines delivered to overseas addresses.
    15.2 Gifts are subject to availability and strictly limited on a first come first serve basis.
  16. Subscription term
    If the magazine ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription.
  17. Governing law and jurisdiction
    These Terms and Conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.
  18. Entire agreement
    These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.
  19. Queries
    If you have any queries or comments about your subscription please contact us.

Telephone: +44 (0) 207 389 0800
Email: subscribe@minervamagazine.com
Clear Media Limited, 20 Orange Street, London WC2H 7EF

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